Terms of service

Terms of Service

By accessing or purchasing from [Your Brand Name], you agree to the following terms and conditions.

1. General

All products are handmade and may vary slightly in colour, texture, and finish. These variations are part of the design and not considered faults.

We reserve the right to update or change these terms at any time without prior notice.

2. Product Information

We aim to ensure all product descriptions, images, and pricing are accurate.

However:

  • Colours may vary slightly due to screen differences
  • Measurements are approximate
  • Natural stones and materials may differ in appearance

3. Orders & Payments

All orders must be paid in full at the time of purchase.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per order
  • Cancel orders due to pricing or stock errors

If an order is cancelled, a full refund will be issued.

4. Pricing

All prices are listed in AUD and include GST (if applicable).

Prices may change at any time without notice.

5. Shipping

Shipping times are estimates only and may vary due to external factors.

We are not responsible for delays caused by:

  • Postal services
  • Customs (if applicable)
  • Incorrect address details provided by the customer

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details.

We comply with the Australian Consumer Law, which guarantees your rights in relation to faulty or defective products.

7. Product Care

Our jewellery is handcrafted and should be handled with care.

We are not responsible for damage caused by:

  • Improper use
  • Exposure to water, chemicals, or perfumes
  • General wear and tear

8. Intellectual Property

All content on this website, including images, branding, and designs, is the property of K.S.M Studio.

You may not reproduce, copy, or use any content without written permission.

9. Limitation of Liability

To the extent permitted by law, [Your Brand Name] is not liable for:

  • Indirect or consequential loss
  • Damage resulting from misuse of products

Nothing in these terms excludes your rights under the Australian Consumer Law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia.

Contact Us

For any questions regarding these terms, please contact:

K.S.M Studio
Email: Ksmstudio@outlook.com